Social Media Responder
Respond faster to social inquiries, answer common questions, and guide interested people toward action.
Turn Comments Into Conversations.
Create posts that invite people to comment with a keyword. When they do, your Social Media Responder automatically sends a direct message, answers questions, and guides interested prospects toward booking.
It works across Facebook, Instagram, and TikTok using a custom knowledge base built around your business.
Activate My Social Responder
From Keyword to Conversation to Booking.
1. Create the Post
Publish a post with a simple call to action:
- “Comment GUIDE and I’ll send you the details.”
- “Type INFO to learn more.”
- “Comment BOOK to see available times.”
2. They Comment
A prospect enters the designated keyword in the comments.
3. The Agent Responds
Your Social Media Responder automatically sends a direct message while their interest is still high.
4. The Conversation Continues
The agent uses your custom business knowledge to answer questions, explain services, and handle follow-up messages.
5. They Get the Next Step
When appropriate, the agent provides your booking link and guides the prospect toward an appointment.
One Knowledge Base Across Every Conversation
We build a custom knowledge base using your:
- Products and services
- Offers and promotions
- Frequently asked questions
- Service areas
- Business policies
- Qualification criteria
- Booking process
- Approved calls to action
Your agent uses this information to provide relevant, consistent answers in every conversation.
Everything Needed to Start Converting Engagement.
Your package includes:
- Custom business knowledge base
- Facebook connection
- Instagram connection
- TikTok connection
- Keyword-triggered automations
- Automatic direct-message responses
- Conversational follow-up
- Frequently asked question handling
- Custom booking links
- Initial testing and refinement
Respond While Interest Is High.
Your Social Media Responder helps you:
- Turn post engagement into private conversations
- Respond without waiting for someone on your team
- Keep prospects engaged after they comment
- Answer common questions automatically
- Create a consistent experience across social platforms
- Give interested people a direct path to your calendar
- Get more value from the content you already publish
- “Comment INFO and I’ll send you the details.”
- “Type PRICING to learn more.”
- “Comment GUIDE to get the free resource.”
- “Type BOOK and I’ll send you the calendar.”
- “Comment DEMO to see how it works.”
You choose the keyword, offer, conversation, and desired next step.
Your Next Appointment Could Start With a Comment.
Turn social engagement into timely conversations—and give every interested prospect a clear path forward.
Activate My Social ResponderMessaging features and availability are subject to each social platform’s policies, permissions, and technical limitations.